FAQs | Care for Your Hair & Heritage

"A quality horn comb is a massager for your scalp and a guardian for your hair. We understand you may have questions when choosing the perfect comb. Below are answers to the most frequently asked questions to help you make an informed decision. If you have other questions, please feel free to contact us."

About Material & Craftsmanship

Q1:Are your combs made of 100% genuine horn? How can I tell if it's authentic?

· We guarantee all our combs are made from ​100% natural horn, with no additives. You can identify genuine horn by:

o ​The Smell Test:​​ Gently heat an inconspicuous part of the comb with a lighter. Real horn will smell like burning hair or nails (a protein smell), while plastic will emit a sharp, chemical odor.

o ​The Grain Test:​​ Real horn has unique, natural grain patterns—stripes or spots—that are unique to each comb. Plastic combs have uniform, repeating patterns.

o ​The Temperature Test:​​ Horn, being keratin, feels warm and smooth to the touch, unlike cold plastic.

o ​The Static Test:​​ Comb your hair with a horn comb; it generates minimal static electricity. Plastic combs create significant static.

Q2:What type of horn is used for the combs?

· ​Our combs are primarily made from ​water buffalo horn​ and ​cattle horn. Water buffalo horn is denser and heavier with a deep black, glossy finish. Cattle horn often has richer grain patterns and comes in amber/yellowish, semi-translucent hues. Both are excellent materials for comb making.

Q3:Will the grain and different for each comb?

· ​Yes! Just like no two leaves are identical, each horn varies based on the animal's age, environment, and the part of the horn used. Therefore, every comb we create is a ​unique piece of art. Variations in color and grain are natural and part of the inherent beauty of the material.

About Benefits & Usage

Q4:What are the benefits of using a horn comb?

The main benefits of using a horn comb include:

o ​Reduces Static & Frizz:​​ It generates minimal to no static, effectively taming frizz and making hair smoother and easier to manage.

o ​Scalp Massage & Circulation:​​ The smooth, rounded teeth provide a comfortable, pain-free scalp massage, helping to relax nerves and stimulate blood circulation.

o ​Hair Care:​​ In traditional Chinese medicine, horn is believed to have cooling and circulation-promoting properties.

o ​Gentle on Hair:​​ It causes less friction and damage to the hair cuticle compared to plastic or metal combs.

Q5:Is a horn comb suitable for all hair types,specially curly or tangled hair?

· Absolutely! The smoothness and anti-static properties make horn combs excellent for detangling. We recommend starting from the ends of your hair and working upwards in sections to gently remove knots with minimal breakage. For curly hair, it helps define curls and add shine without causing frizz.

o ​Gentle on Hair:​​ It causes less friction and damage to the hair cuticle compared to plastic or metal combs.

About Care & Maintenance

Q6:· How should I care for my horn comb?

​· ​Horn is a natural material. Proper care will maintain its luster:

o ​Avoid Heat & Sunlight:​​ Never leave the comb near heaters, in hot cars, or in direct sunlight, as this can cause drying and cracking.

o ​Avoid Prolonged Water Exposure:​​ If the comb gets wet, wipe it dry immediately with a soft cloth and let it air dry in a cool, ventilated place. ​Do not soak it in water.​

o ​Regular Oiling:​​ Apply a tiny amount of oil (e.g., olive oil, baby oil, or hand cream) monthly. Wipe off the excess after a few minutes to keep the horn moisturized and prevent cracking.

o ​Handle with Care:​​ Avoid dropping it or knocking it against hard surfaces.

Q7:My comb has developed some fine lines/cracks. Is this normal?

​· ​In very dry environments, natural, fine "hairline" lines may appear in the horn. This is characteristic of the material and usually does not affect functionality. ​Regular oiling​ can significantly minimize and prevent this. However, if you receive a comb with abnormal cracking, please contact us immediately.

About Orders & After-Sales

Q8:​​Do you offer custom engraving or custom shapes?

· ​ We offer ​personalized engraving services​ (see product page for options), perfect for a thoughtful gift. We currently do not offer fully custom shapes for individual orders. For bulk wholesale inquiries, please contact us via the 【Contact Us】page.

Q9:​​Is there a warranty if I accidentally break the comb?

· ​Horn is hard but can be brittle. ​Breakage due to accidental dropping or misuse is not covered under warranty.​​ Our warranty covers ​defects in material or workmanship​ under normal use. We recommend handling it with care as you would a fine craft item.

Q10:Is your packaging suitable for gift-giving?

· ​Absolutely! Most of our combs come presented in an elegant gift box or pouch, making them perfect for both personal use and as a thoughtful, high-quality gift.

Contact

We're Here to Help

If you can't find the answer you're looking for, our customer service team is ready to assist you:

o ​Email:​​ support@yourdomain.com

o ​Contact Form:​​ 【Click here to go to the Contact Us page】

We are committed to providing you with professional purchasing advice and after-sales support.